You can see our full return policy by clicking HERE. 

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

USA: 3–4 business days
Europe: 6–8 business days
Australia: 2–14 business days
Japan: 4–8 business days
International: 10–20 business days

We work with an on-demand order fulfillment company, they have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently.

Before getting in touch with us, please help us out by doing the following:

• Check your shipping confirmation email for any mistakes in the delivery address
• Ask your local post office if they have your package
• Stop by your neighbors in case the courier left the package with them

If the shipping address was correct, and the package wasn’t left at the post office or at your neighbor’s, get in touch with us at katandblossom@gmail.com with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you
quickly, please email us at katandblossom@gmail.com within a week’s time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

We work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently.

Our clothing products come with a size chart. You can look at the chart on the product page to determine the best size for you.

Email us at katandblossom@gmail.com.